Small businesses face the challenge of keeping their IT infrastructure running smoothly and this can be a very time-consuming and expensive process. Most businesses lack the expertise and experience to do this themselves and those that do, will spend too much time and money to manage their systems internally. Thus, they make use of third-party […]
Over the past few decades, IT’s ability to facilitate organisations’ various business processes has increased drastically. It has gone from basic office tasks, such as storing files, to inventory management systems or Enterprise Resource Planning (ERP). Every organisation must make sure to implement IT in a way that maximises its benefit, depending on the organisation’s […]
Telecommunication involves exchanging information over a network, which has helped businesses grow substantially. Networking means connecting with other businesses and clients to maximise one’s growth opportunities. The channels of telecommunication include: email, telephone, social-networking sites, websites, blogs, software-sharing and web-conferencing programs. Every business must realise the importance of making the best use of these modes […]
Many organisations make the wise decision to hire a Managed Service Provider (MSP) that handles their cybersecurity. Although, there are still many small business owners who don’t understand that they must act on cybersecurity. This goes beyond installing an off-the-shelf anti-virus software and calling it a day. As the cyberthreat landscape becomes more complex, […]
Cloud-based Unified Communications Services (CUCS) are developing rapidly and organisations should be proactive when planning the reorganisation of their IT team. Many companies are shifting from hosting applications in corporate data centres, to unified communications in the cloud. This is due to the productivity benefits that are constantly being recognised as this moves into mainstream […]
Companies around the world make use of an IT help desk to ensure smooth running of their operations on a daily basis. It is put in place to assist the company’s management and employees whenever a problem arises. These are generally of a technical nature; thus, technical people are at hand to troubleshoot the problem. […]
Every individual or firm that owns a server needs server management. Some do it themselves, but most make use of professional server management services. The most common users of these managed service providers are large corporations, web developers, web designers, start-ups or small-scale firms. This entails system administration, which includes various tasks. After the initial […]
The primary purpose of having a virtual network is to allow a service provider or data centre to provide and manage a suitable and efficient networking structure. This structure must be constantly updated to reflect changing conditions, through software rather than physical hardware changes. Simply put, a hosted virtual desktop is a user interface that […]
Companies are facing an unprecedented number of exposures from an ever-growing external environment. Internal risks, such as I.T and personnel, also present potential losses for companies. However, these are under the control of the firm, whereas, external factors cannot be controlled. All risk arises due to a level of uncertainty and impacts the achievement of […]
Every business wants to reduce its costs. Technology has been adopted by most businesses by now, but many do not manage their system efficiently and do not plan on how to address the inevitable downtime. This term refers to the period of time during which a system fails to perform its primary function. Avoiding upgrades […]