Clamtech Partners up with IONOS Cloud

Clamtech is proud to announce its partnership with international web hosting company, IONOS Cloud, to bring the European cloud alternative to Malta. IONOS Cloud offers expert knowledge and proven customer success and Clamtech will now offer local businesses a seamless transition to the cloud.

Cloud computing is where the future lies and even though it may seem daunting for some local businesses, with Clamtech, migration to the cloud has never been simpler. Security is often a cause for concern for most business owners, but the truth is that it is much easier to steal data from a physical location than it is from the cloud, due to the higher levels of security offered by the IONOS cloud. In fact, the services offered by IONOS Cloud are based on a 100% GDPR-compliant infrastructure and are available in minutes via an intuitive, drag-and-drop Data Centre Designer.

Clamtech will serve as the intermediary between the service provider and the client, offering the local market a user-friendly cloud interface. Clamtech envisions that Cloud technology will now be accessible to everyone, regardless of their skill set. The goal is to make cloud migration from old systems to cloud based ones a simple process. Clamtech offers its clients a personalised service, by evaluating each company to assess the current system and what is required, without compromising the company’s functions throughout the transition.

While servers must be replaced from time to time, when using the cloud, upgrades are not needed and information is always readily available. Moreover, clients will also have a local account manager who will be at hand to resolve any day-to-day issues that may arise.

Today, most companies are turning to remote working, thus having a cloud infrastructure that does not constrain workers to a physical location is paramount. For more information on how your company can make the simple transition to the cloud, contact Clamtech by sending an email on [email protected] or calling on +356 20 908 800.

Machine Learning Real World Applications

Machine learning has become a buzzword in the tech world today, and it is growing rapidly day by day. People use machine learning in their daily life without even noticing, for instance, through Google Maps, Google assistant and Alexa. Artificial intelligence and machine learning are among the most significant technological developments in recent history and apart from their popularity, their daily applications are also on the rise. Many companies are now looking to make the most of this technology to enhance their market offering.

Email Spam and Malware Filtering is one very important application used by companies and their employees on a daily basis. Whenever one receives a new email, it is filtered automatically as either important, normal, or spam. Emails people are interested in are sorted into the important or ‘focused’ mail folder with the important symbol, while the system recognises spam emails and stores them in the spam box. The technology behind this is machine learning and algorithms such as Multi-Layer Perceptron and Decision tree are used for email spam filtering and malware detection.

Online Fraud Detection makes use of machine learning to make online transactions safe and secure by detecting fraudulent activity. Every online transaction involves risks of such fraud, through fake accounts, fake ids, and money being stolen in the middle of a transaction. To detect this, Feed Forward Neural network carries out checks to ensure the transaction is genuine. For each genuine transaction, the output is converted into some hash values, and these values become the input for the next round. For these transactions there will be a specific pattern which changes for the fraudulent transaction and, hence, it is detected.

Machine learning is widely used by various e-commerce and entertainment companies, such as Amazon and Netflix, to recommend products to the user. Whenever one searches for a product on Amazon, targeted advertising will then show adverts of the same product while surfing on the same browser. Google understands each individual’s preferences and interests through various machine learning algorithms and suggests the products accordingly. On the other hand, Netflix uses past data on each user to recommend entertainment series and movies, enhancing user experiences through personalisation.

Some other very interesting real-world uses of this technology include self-driving cars, stock market trading and medical diagnosis. There are very few fields that promise to “disrupt” life as we know it quite like machine learning, but many of the applications of machine learning technology go unseen. Some of these applications would have been almost unthinkable as recently as a decade ago, and yet the pace at which scientists and researchers are advancing is nothing short of amazing.

Dangerous Cyber Attacks for Small Businesses

A cyber attack not only compromises the security of a company’s networks, but also creates undesirable consequences for its business function. Accenture reports that 43% of these attacks are directed towards small businesses and what’s worrying is that only 14% of them are prepared to defend themselves.

There are various costs arising from cybercrime. These include: damage and destruction of data, stolen money, lost productivity, theft of intellectual property, theft of financial and personal data, fraud, business disruption, restoration of hacked data and systems, and reputational harm. The latter being the less measurable cost with the loss of corporate reputation influencing consumers’ trust in a company.

Ransomware is one category of cyber crime of particular concern, with costs incurred skyrocketing over the past years, especially for small businesses. This malware infects computers and mobile devices, restricting users’ access to files and often threatening permanent data destruction unless a ransom is paid. This form of cyber crime has reached epidemic proportions globally and is the “go-to method of attack” for cybercriminals. Cybersecurity Ventures estimates that global ransomware damage costs will reach $20 billion by 2021; 57 times more than it was in 2015. Ransomware attacks on businesses occur every 11 seconds, up from every 40 seconds in 2016. Mark Montgomery, director at the U.S. Cyberspace Solarium Commission (CSC), believes that this is the fastest growing and one of the most damaging types of cybercrime, which will ultimately convince senior executives to take the cyber threat more seriously.

Phishing attacks occur when attackers try to trick unsuspecting victims into handing over valuable information, such as passwords, credit card details, intellectual property, and so on. These attacks are mostly in the form of an email pretending to be from a legitimate organization, such as a bank, or insurance agency. It is considered the most common form of cyber attack, mostly because it is easy to carry out and surprisingly effective. After declining in 2019, phishing increased in 2020 to account for 1 in every 4,200 emails. According to an IBM report, the average cost per compromised record has steadily increased over the past few years, with the cost in 2019 being $150. This may not seem substantial, unless the organisation is large, for instance, Marriott which lost 5.2 million records in its most recent breach. This resulted in a cost estimated to be around $780 million. Moreover, CSO reports that Phishing attacks account for more than 80% of reported security breaches. Thus, even though this form of cybercrime may not be the most costly for small businesses, it is definitely much more frequent than other forms.

There exist other established and emerging types of cyber crime which all organisations must constantly keep an eye out for. These include Man-in-the-middle attacks (MITM), AI-Powered attacks, IoT-Based attacks, SQL injection, and many more. Data is the building block of the digitized economy, and the opportunities for innovation and malice around it are incalculable. Therefore, it is vital for organisations of all sizes to develop and maintain well-fortified cybersecurity systems. Penetration testing, security audits and risk assessments are needed to maintain such a system, which may be provided by an experienced I.T vendor.

Clamtech Offers Businesses Free Support to Promote Their Business Online

Local IT company Clamtech is offering free IT support to local businesses who want to promote their services online. This initiative follows recent measures that have closed restaurants and various other companies to help contain the spread of COVID-19. This service is being offered in conjunction with web designer Steven Camilleri and Branding and Communications Agency, Striped Sox.

Clamtech is inviting local businesses who as yet do not have an online presence to get in touch on [email protected] or by calling 2090880, so their experts can assist them to set up an online presence. This assistance includes free website design and hosting for a year, as well as the design of any basic artwork that may be required.

“These are trying times for everyone but especially for restaurants and small businesses who were just starting to recover after a tough year,” said Trevor Vassallo, Director of Clamtech. “Hence, we are reaching out to entities who as yet do not have an online presence so we can assist them for the coming year. Our service includes free domain name and hosting for a year, as well as the setting up of a basic website and creation of artwork, if required. We just want to help in any way we can.”

Established in 2009, Clamtech is a growing and dynamic company with a team of IT professionals, who collaborate with all types of clients coming from different sectors and of different sizes. Using the latest innovative technologies, the company offers consultancy, strategic upgrades on existing servers and networks, as well as any IT requirements varying from a quick technological fix to long-term support and services.

Clamtech is offering this service to local companies in conjunction with Steven Camilleri, who will be overseeing the web design, as well as social media integration and SEO services. Furthermore, should businesses require artwork design and communication support, this will be catered for by Striped Sox, a boutique marketing agency that offers services related to PR, communications and brand strategy.

Terms and Conditions can be accessed here.

For more information, one may contact Clamtech by sending an email on: [email protected] or by calling on: +356 20 908 800.

The Effect of COVID-19 on cybersecurity

Encryption your data. Digital Lock. Hacker attack and data breach. Big data with encrypted computer code. Safe your data. Cyber internet security and privacy concept. Database storage 3d illustration

The ongoing pandemic has created fresh challenges for many businesses with remote working becoming the new norm. Due to companies accelerating their digital transformation, cybersecurity has become cause for major concern. Neglecting the risks of cybersecurity issues presents companies with various operational, legal and compliance implications.

Despite this rise in the need for technology, it is evident that many organisations still do not provide a remote-working environment that is safe from cybercrime. Where business meetings have traditionally been held in-person, most now take place virtually. In Switzerland, cyberattacks more than doubled during April of 2020 compared to the previous year. This may be seen across many countries and a major cause for this increase is that individuals working at home do not enjoy the same level of inherent protection/deterrent measures from a working environment. A recent study by Tessian shows that 47% of individuals fall for a phishing attack while working remotely.

Cyber-attackers have been perceiving this pandemic as simply an opportunity to increase their criminal activities by exploiting the vulnerability of employees working from home and capitalizing on people’s strong interest in coronavirus-related news, such as malicious fake coronavirus related websites. In fact, since January 2020 more than £11 million have been lost due to COVID-19 scams.

Another interesting fact is that from February till May 2020 more than half a million people globally were affected by breaches in which the personal data of video conferencing users was stolen and sold on the dark web. To execute such attacks, they use the technique known as ‘OpenBullet’ to steal user credentials and gain access to confidential data which is then sold to other cybercriminals. Such information may be used to demand a sort of ransom from the companies, or else be released to the public in order to damage the company’s reputation.

Moreover, many small and medium sized companies have adopted a Bring Your Own Device (BYOD) approach whereby employees use their personal devices to access corporate information. This results in users being much more exposed to cyberattacks and is another reason for the recent spike in cybercrime. Even with the security of Mobile Device Management (MDM) solution, accessing corporate files and data from personal devices remotely does not guarantee the same level of cybersecurity as an office environment. For example, employees may not run an antivirus or anti-malware scan regularly, if at all. One reason for this is that a home working environment does not have sophisticated enterprise prevention and detection measures. Additionally, home Wi-Fi networks are much easier to attack.

In 2020, the percentage of previously unseen malware and cyberattack methods increased to 35%, up from an average of 20% in pre-pandemic times. Some of the new attacks now also use a form of machine learning which adapts to its environment and remains undetected. Phishing attacks are also becoming more sophisticated and using different channels such as SMS and voice (vishing). A lot of these attacks are also exploiting news about vaccine developments. On the other hand, ransomware attacks are becoming more sophisticated, with hackers combining data leakage attacks with ransomware to persuade victims to pay the ransom.

Most small businesses are not equipped to deal with the risks of such cybercrime, since cybersecurity was not always a key priority in the fast deployment of remote working capabilities. However, there are various ways in which companies can implement essential cybercrime mitigation measures. To begin with, employees should be provided with a licence for antivirus and malware software to be used on all their personal devices. Employees must also be trained on the best practices and procedures when sending and receiving emails or uploading data to the cloud. Moreover, Virtual Private Networks (VPNs) also add an extra layer of protection when using home internet, while setting up a home WIFI network with a strong password also helps.

Furthermore, businesses should run frequent tests to identify any weak spots and patch the most critical vulnerabilities. Continuously reviewing all systems and IT procedures is vital to evaluate exposure to cybersecurity risk and determine whether existing controls are sufficient.

I.T Budgets in 2021: Planning for Business Continuity in Uncertain times

The global pandemic that shaped 2020 accelerated many business trends, including remote working and digital transformation, forcing I.T leaders to adapt their budgets accordingly. Most companies’ budget cycle was also disrupted, with most shifting their IT spending and plans for new projects.

After the considerable decline in global tech spending in 2020, Gartner forecasts a 4.3% recovery over 2021, but this will still see a 3.3% decline from the 2019 figure. The analyst firm warns that a relatively smooth recovery of top-line IT spending does not mean there is no turbulence across countries, industries and markets. Another study by IoT Analytics suggests that remote working and supply chain issues were the most important tech-related issues for CEOs during the second quarter of 2020. As time went by, IT leaders became all the more pessimistic of the negative implications of the pandemic on their IT budget forecasts. At first, most companies were certain of their continued budget growths, with most thinking that their budgets were adequate to meet business needs and IT priorities. Then, uncertainty regarding new projects and future budgets set in and tech companies started becoming cautious.

Gartner now expects technology spend to recover at a faster rate than the overall economy. However, enterprises cannot return to previous processes as these are now rendered outdated, due to the disruption of their primary revenue stream during the pandemic. Businesses have been forced to use 2020 as an evaluation period to understand the changes that must be made to keep up with new customer demands and adapt to the “new normal”. In the digital age we live in, people and businesses heavily rely on technology to help them fulfil needs and desired outcomes; digital transformation for businesses is becoming a requirement.

A company’s ability to appropriately budget for its technology expenditures is now more vital than ever. The new differentiator in the industry will be their ability to be agile and adaptive to new technology trends that encourage the efficiency and security of their remote workforce. Technology considerations to budget for in 2021 include, cloud services, cybersecurity, communications services and managed IT services.

Cloud services are used to virtualize servers, desktops, business software, mobile applications, email services, data storage and other services which, if combined with a managed platform, are fully managed and delivered from a secure and reliable location. Companies benefit from adopting a cloud platform because it offers a way to conduct business at anytime and from anywhere. With most businesses having their workforce work remotely during the current situation, cloud services are crucial to ensure employees can be productive and collaborate while working from home. Whether collaborating on projects, engaging with customers or managing business operations, the cloud serves as the foundation to enable all these job functions to be conducted remotely and efficiently. Cloud-based business productivity software, like Microsoft 365, allows employees to collaborate and communicate remotely, with each other and with customers.  When it comes to IT spending priorities, cloud infrastructure and applications must definitely be at the top of the list.

Businesses are not the only ones noticing the rise in demand for remote and digital technologies. Cybercriminals have also observed that newly implemented cloud-based remote workstations expose companies to various vulnerabilities. This is due to employees’ inexperience, as well as, the new systems and processes. Gartner also indicates that ransomware will pose a major threat in 2021, with an attack occurring every 11 seconds. Simply having an anti-virus software will no longer be sufficient; companies must prioritize cybersecurity as a top technology investment to secure their IT assets.

CIOs are increasingly moving towards third-party IT vendors and they are spending more of their budgets on subscription products. Spending on Infrastructure-as-a-service (IaaS) is expected to grow and budget-conscious companies will increasingly want to outsource via managed IT services for increased convenience, decreased costs, and increased efficiency. One thing is for sure; 2020 brought about a structural shift in various industries, driving businesses towards digital transformation, which has made them more agile and flexible in the long-run.

Check out the best cloud storage solutions for businesses

These days, with so many of us working from home, having reliable cloud storage is paramount. Most business processes and services now run primarily in the cloud, which has resulted in business storage applications continuing to adapt in order to serve the changing needs of their customers. Storage space is also more affordable than ever and in terms of capacity, most cloud storage providers offer considerable amounts of storage in various tiers.

Best cloud storage services of 2020:

Dropbox – most of us have a Dropbox account due to it being the pioneer of personal cloud storage. Even though it only offers 2gb of free storage, this can be used on any platform; one can access files through the Dropbox website, desktop applications for Mac, Windows, and Linux, as well as, the iOS, Android, and Kindle Fire mobile apps. This means that users need not worry about syncing their files. If users need more storage, Dropbox offers personal plans of up to 3TB of storage, while business plans start at 3TB with a 14-day free trial. Moreover, Dropbox Standard Service provides 5TB with the cost depending on the number of users, making it very cost effective for small organisations.

Google Drive – the tech giant now offers its online office suite, Google docs, together with its cloud service. Simply having a Google account gives users 15gb of free storage and an excellent office suite. In fact, many businesses are now using this as their complete cloud-based office service. When more storage is needed, Google One offers plans of up to 30TB and all the plans allow users to share storage with up to 5 people. Furthermore, the Google One app on Android and iOS automatically backs up smartphones, including device data, multimedia messages and photos/videos in their original quality.

iCloud Drive – as with most Apple products, the benefits of this cloud service are best realised when used with Apple’s latest products and, even then, it definitely won’t blow you away. The personal cloud storage service is available on web, Windows and all Apple operating systems, but not on Android. This will immediately put off most organisations that require the service to be used by various employees. Additionally, the Drive tends to be quite slow and some users have also had trouble syncing files between Apple devices. Most used to think that iCloud will eventually be for Apple users what OneDrive is for Windows users – but unfortunately that does not seem to be the case.

OneDrive – Microsoft did a great job by merging the Windows desktop with cloud storage. For Windows users, it couldn’t get much easier since OneDrive is just another directory in the File Explorer. This allows for very quick access to Windows users, but one can also access the drive from desktop apps for Mac, Android, iOS, Windows phone and even Xbox. However, the real selling point is that it works very closely with Microsoft Office programs; with Office 365, one can collaborate with colleagues through documents and spreadsheets in real-time. For Windows users, there is no dilemma on which service to choose, but Microsoft also offers great subscription plans for other users, with a maximum of 6TB of storage.


The real value from a cloud storage service comes from how well it works for you or your business. Some work much better with certain operating systems and business plans than others. There are many other service providers and what works for one organisation may not be suitable for another. This is why the Clamtech team is always in a position to offer you sound Cloud Computing advice, as well as, helping you select the right solution that is best suited to your organisation.

What can the Quantum Internet really accomplish?

The Quantum Internet is emerging – one experiment at a time. Scientists from all around the world are working on this technology to be able to communicate by teleportation. However, most still do not know exactly what it is and what value it will present to its users.

Simply put, the future quantum internet will use qubits of quantum information, which can take on an infinite number of values. The quantum internet is a network that will be designed to allow quantum devices to exchange data within an environment that harnesses the laws of quantum mechanics. This will eventually result in unprecedented capabilities, which are impossible to carry out using the current applications.

Instead of the bits that today’s networks use, which can only express a value of either 0 or 1, the quantum internet would utilize qubits of quantum information, which can take on an infinite number of values. As a result, it will have much more bandwidth; making it possible to connect very powerful quantum computers and other devices that run massive applications.

With that being said, qubits can be lost or scattered in fibre-optic cables, meaning that they are quite error-prone and are limited when travelling over long distances. In fact, current experiments are limited to a few hundred kilometres. The solution to this is entanglement, which is what supports the quantum internet. When two qubits interact with each other and become entangled they share certain properties and any change in one particle of the pair will result in a change to the other. Thus, in quantum telecommunication entanglement can teleport information from one qubit to its entangled other half without any physical channel. This collection of shared entanglement between pairs of people across the world is what essentially constitutes the quantum internet.

Furthermore, once this is possible on a large scale, the quantum internet will be extraordinarily fast; making GPS navigation much more accurate than it is today and giving scientists the means to map the Earth’s gravitational field in astonishing detail, allowing them to spot the ripple of gravitational waves. Complex simulations can also be created, which allow researchers to get a better understanding of the behaviour of molecules and proteins in order to develop and test new medicine.

However, one should note that the quantum internet will not replace the regular internet, but rather, it will complement it. This means that it will address some of the problems that currently limit the internet. Since messages over the internet travel along a straight line, signals that transmit the message degrade, repeaters read the signals and correct any errors. The issue is that it allows hackers to intercept the message. This is where the benefit of quantum is truly realised; such networks will use particles of light photons to send messages which are not vulnerable to cyberattacks. In fact, Ray Newell, a researcher at Los Alamos National Laboratory, says that “you can’t copy it or cut it in half, and you can’t even look at it without changing it.” This is because simply trying to intercept a message will destroy it, enabling encryption that is much more secure than anything available today.

This might all sound like a sci-fi concept, but building quantum networks is a key ambition for many countries around the world today. Whatever happens, the next generation of the Internet will rely on revolutionary new technology — allowing for unhackable networks and information that travels faster than the speed of light.

Check out the latest Web Design trends

Designers and other content creators are constantly changing and adapting their websites, as we ceaselessly experiment with different styles, which have been constantly evolving as a response to the latest design trends. This allows them to stay competitive; guaranteeing that the website always looks modern and professional.

We aren’t sure what 2021 has in store for us, but rest assured that these styles will not be going anywhere any time soon. People have taken a liking to various minimalist styles, as the focus is shifting to simplicity and ease of use of the website.

The following are the web design trends that were most prominent during 2020 and which will continue to be commonly used over the coming years.


  1. Dark Mode

This is a simplistic yet highly sought-after style. It entails placing light coloured text, icons and other elements on a dark background. Numerous platforms, such as Facebook, YouTube and Instagram are switching off the lights. This style is considered elegant, causes less eyestrain and consumes less energy. Many websites have been using this style in their latest updates with great success.

This design dominated 2019 and 2020, and will not end anytime soon.


  1. Minimalist
    A style from the past; emerging in the late 1950s, when an artist had their Black Paintings exhibited at the Museum of Modern Art in New York. This style is bound to stay popular and even though many features have changed over the years, its core essentials have remained constant. We can also observe that minimalism is trending once again. Moreover, thanks to minimalist User Interface (UI) users can navigate through the website with ease.

    Cramming unrelated information into one section can make it difficult for users to find the services you offer, but such designs minimize the amount of information users view on each webpage.


  1. Layers and Floating Elements

    These layers and floating elements can showcase products in a visually appealing way. This recent trend converts an image by applying a pseudo-3D effect, which can be done on text, icons or graphics as well.

    When first seen, it can look like it has overlapping layers, and with different colours it can certainly make for unique websites.

  1. Black & White

    In 2020, many people travelled through time, going back to when photographs were Black & White. With other trending designs, such as Minimalism, the black and white trend has also recently emerged and it is often used simultaneously with other designs. To some, this can be seen as elegant, modern and very aesthetically pleasing.

    However, with that being said, one must ensure that all photographs are of very high quality when using such designs. It is recommended to use 3 shades of grey, as this makes the photographs and other icons stand out.



  1. Video Headers

    A vital component for visual designs is an image. This helps a prospective client know what the brand is offering. However, videos have the ability of giving website visitors a live experience.

    Most of the world benefits from a fast internet connection, so embedding a video on your landing page will not freeze users’ devices and this, in turn, will provide the users with immersive and interactive experiences. This trend has the power of engaging your audience, which, as a result, stay on your webpage for a longer time. In 2019, plenty of websites started using short-clips and the trend has continued well into 2020.


We can already see that diversity will dominate the web design world in years to come. Trends will range from flamboyant to simplistic designs and web designers have an array of choices that can help them grab the attention of users. Furthermore, web design is responsible for 95% of a visitors’ first impression of a brand. This is why business have now realised the importance of great designs to maximise sales.

Why you should outsource Backup Management

Data management is vital within every organisation and can make or break a company’s operational structure. Data must be secure and redundant, having effective data recovery mechanisms put in place, in case of a crisis incident. These are very demanding tasks and many organisations find it very difficult to manage such a large amount of data, so they turn to third party agencies, that store and manage the organisation’s data.


Reasons to outsource backup management:

  • Every business relies heavily on its data to conduct day to day operations. Without data, operations come to a halt. It is, therefore, a no-brainer to have an effective back-up plan in place.
  • Compliance and regulation – these depend on the specific industry that the business is operating in and include data use practices and storage requirements. Some industries have specific regulatory guidelines, while others, not so much. Data management gets even more complicated since some applications or users within the company may have specific data requirements.
  • Data volume is rising – costs associated with storing and managing an ever-growing volume of data are rising. The more transactions a company has, the more data must be stored. It Is vital for businesses to efficiently free-up storage to make it available for new data and reduce storage costs. This is why many companies choose to outsource their backup management; it is considerably cheaper than storing everything internally.
  • Efficient workforce – companies are often better off outsourcing data management, to allow internal employees to focus on core activities and make the best use of their time and energy.
  • Flexibility – organisations that outsource their backup management have the ability to increase their storage capacity whenever the need arises, without making a huge investment in software, hardware or employees. Those who manage their data internally must invest in excess capacity, constantly update their servers, monitor and configure software, and so on. You will get better value for money and much better performance if storage systems are managed by a professional third-party agency.


Types of backup outsourcing:


Insourcing – a type of outsourcing with which a company invites a vendor to manage its data, using onsite resources, remote resources, or a combination of both. This is generally used by medium to large organisations.

Online backup – transfer data from the organisation’s data center, over a network, to an offsite service provider that will manage said data. This is generally used by small companies or ones with limited resources.

Hosted backup services – organisations transfer data to an external vendor who offers the backup service. It is used by companies that need a large storage of data.


Once an organisation decides to outsource its backup management, it is vital to choose the right vendor, which will provide guidance on which type of outsourcing and medium are most suitable for the organisation. The vendor must have specialised employees to perform the backups and the chosen medium should be scalable. Furthermore, the organisation should also make sure that the vendor has enough capability, in terms of employees, tools and other resources to meet its needs on time. Finally, it is highly recommended that one checks details about the vendor and makes sure that the service agreement is compatible with the organisation’s requirements. For more information regarding this service, kindly contact Clamtech on +356 2090 8800 or by email on: [email protected]